Complaint / review text:
Recently ordered a "standard" Aneerson
french door and two windows from Home Depot. We were extremely excited about the purchase and the quality of the door we were shown on the floor.
After two missed delivery promises and absolutely no way to get any meaningful information about the status of our oder, we are bummed out on Anderson and Home Depot.
This has truly been a horrible customer service experience. We have contractors that have been waiting to complete the work on our renovation that want to get paid for their work and neither Home Depot or Anderson can provide any information on our order status.
I would suggest to anyone looking to acquire an Anderson Door or window through Home Depot to think twice before going forward. I had checked out the blogs on the internet and did not follow the recommendations of others.
Buyers beware - you will not be happy with this transaction. We only hope the products fare better when they are finally delivered.