Complaint / review text:
Global Tel Link is a rip-off. I paid $50 vis my debit card on 6/16/10. The inmate was released on 6/17/10. Subsequently, the inmate was placed back in county jail on 9/17/10. The inmate tried to make a collect call using the balance of the account and Global Tel Link now claims there isn't a balance left on the account. When called they cannot explain the discrepancy, only offering me to place another $50 on account for their services. Plus they want to charge another $15 as a courtesy to set the account back up after charging a $15 original set up fee.