Complaint / review text:
I took out a Yamaha Credit Card and financed 8,000 in 2006. HSBC is the bank that held this card, and payments were sent to them. HSBC REGULARLY sent statements/payment coupons with 2 or 3 days until the payment was overdue, then charge 39 dollar "late fees." To avoid another one of these HSBC dirty tricks, one month we made an online payment. They then don't send future statements, because you have unknowingly signed up to pay all remaining bills on line. You're then hit with late fees, because you miss the payment date waiting for their statement to come. Sleazy, sleazy way of business. Once I paid off this nightmare, 3 phone calls over 3 months were needed to get them to send me a lien release so I could obtain title. They had all payments and we closed the account on 07-20-10, took until 09-21-10 to get the release. I will NEVER, EVER use ANY company's credit card if it has anything to do with HSBC. This company and their schemes to seperate you from your money are utterly without scruples, BEWARE!