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Complaint / review / scam report
Simmons Bedding Company
Simmons warranty is worthless

Complaint / review text:
We bought a Simmons Dual Marlowe mattress $2,000. After just three months we discovered the mattress was showing severe signs of wear.

We contacted Mattress Warehouse, where we purchased it, because of sight discoloration (probably due to laying on cheap sheets) Mattress warehouse nor Simmons (when I called them direct) would honor the warranty. After more closly reading the warranty, Simmons offeres a ten year warranty that covers-Nothing! Basically sleeping on the matttress voids the warranty!

Please note before I bought the simmons I owned a Serta for 15 years, I only got rid of because it was a full, and I wanted a Queen, It looked brand new, no signs of wear nor discoloration. I wished, I had stayed with Serta

Contact information:
Author: Contact with Author

Offender: Simmons Bedding Company

   State: Virginia   City: Reston
Address: 1 Concourse Pkwy. , Ste. 800
Phone: 18773999397
Site: www.simmons.com

Category: Miscellaneous

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