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Complaint / review / scam report
Time Warner Cable
Time Warner Cable in Rochester, NY advertises a Triple...

Complaint / review text:
Time Warner Cable in Rochester, NY advertises a Triple Play package for new and current custumers that includes cable, high speed roadrunner, phone and 3 mos. Of HBO & DVR for $99 plus equipment fees.
However, when I called they said I was not eligible for this plan because I already subscribe to the same three services for $126/mo (for lower speed internet and less phone coverage).
It is understandable why TWC loses customers to satellite TV and Verizon... They do not value longstanding customers that pay their bills.

Contact information:
Author: Contact with Author

Offender: Time Warner Cable

Country: USA
Phone: 8667441678

Category: Miscellaneous


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