Complaint / review text:
At least every other month I have a problem.
1. Text messages packages are added 2 my phone that I don't order=I have 2 phone and get a refund 2 my available balance.
2. The price is $4.99, Ive gotten charged $5.00 more than once and I have 2 phone back and complain to get the 1 cent added back 2 my available balance.
3. I have 2 keep my available balance written down cause there are times when I check my available balance is reduced and I haven't done anything 2 reduce my balance.
4. At this point in time I cant send picture messages may not be able 2 get them either. This happenes every or every other month. So i am continually phoning complaining about that.
5. Last but not least why can't i speak with people that understand my english and i understand his or her english.
My name is Gail Parke