Complaint / review text:
Global Tel Link or GTL took money from me. I deposited it into a prepaid account to receive collect calls from a Connecticut correctional facility. After the account, I spoke with their representatives several times and faxed them letters to close the account and return the deposited monies but they never did. This is a horrible company, if you can even call them that. The service they provide is a tool that allows people to speak with family, etc. Who may not have any other means of communication.instead, this is the biggest scam to take people's hard earned money. It seems as if this company has the blessing of the BBB and state regulatory agencies since they have not yet been significantly fined, sued or shut down.