Complaint / review text:
Without any renewal notice via mail or email, Time - Sports Illustrated charged my account for $59.95.
I called customer service and was on hold for 20 minutes.
Outsourced phone call center answered my questions and stated that a credit would show on my charge card within 7 - 10 business days.
First, I get NO renewal notice, then charged my card without my permission, have to speak with someone with limited English skills and then I have to wait a week plus for a credit I didn't authorize.
NEVER, EVER will I subscribe to SI - Time.