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Complaint / review / scam report
I have called you customer service on 3 occasions, 8/17...

Complaint / review text:
I have called you customer service on 3 occasions, 8/17,8/17,8/18! On each call i have received a person who i could not understand trying to speak in the english language! I asked to speak to a supervisor, each time, only to be put on hold never to be acknowledged again!!! I had a simple question; why is a 32oz bag of chicken "happy hips" priced $22.99 at my home petco store in fernandina beach and $39.99 at the petco in west seattle? Obviously, any sane customer would expect the same pricing throughout petco stores, except for the sales taxes assessed, and not think they should be required to pack happy hips when travelling? I believe i will have to search for a new source of supply for my dog's requirements, jim maclaughlin (pals #344434366) ps: if there was a slight price differential, i might understand regional pricing but not nearly double! Your manager in seattle, with whom i spoke had no response and was most rudely abrupt)

Contact information:
Author: Contact with Author

Offender: Petco

Country: USA

Category: Miscellaneous


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