Complaint / review / scam report
Comcast
Comcast sucks! I have been bent over by comcast so m...

Complaint / review text:
Comcast sucks!!! I have been bent over by comcast so many times i am scheduling an appt with a proctologist. I had internet problems and told my modem was bad and they would send out a new one. I received the modem 4 days later and it was the wrong one. I called and complained and they apologized and promised to send out a new one. 1 week went by and no modem, another call placed and i was advised the order was cancelled but couldn't tell me by who or why. I went without the internet or phone service because i had digital voice for 2 weeks. I cancelled my phone and internet with comcast. After a week without internet, my wife called comcast and had it hooked back up. Comcast sent a service tech out to get it up and running since we never received the replacement modem. Service tech shows up and adds a splitter and gets it running. I go into my bedroom to watch tv and my picture is scrambled, good job service tech. Call comcast and get another appointment set to have a service tech out to fix their screw up. I take off work for 8am to 10am appt. And no service tech shows up. Call comcast and was advised the service tech advised he called and nobody answered so he cancelled the appt. I never received a call. I am done with comcast. It appears that the more research i do about customer service in relation to comcast, the more my decision to drop them was the right one...

Contact information:
Author: Contact with Author

Offender: Comcast

Country: USA

Category: Miscellaneous

comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.