Complaint / review text:
I have had nothing but bad experiences with my Uverse, pixilated images. Recording that have no sound. I continously have to reboot my box. Customer service wait time is always over 15 - 30 minutes. The reps are impossible, they don't understand what the customer is asking. It has gotten to the point where I have them repeat my request so that I know we are both on the same page. This company has terrible service.