Complaint / review text:
We bought a king koil Beauty Rest from Mattress Firm in Baton Rouge. Within six months it was loosing its shape and sagging.
The company sent a tech person to measure and it wasn't "sagging enough". The mattress looks good but is uncomfortable and noisy getting in and out of bed. Wish we could turn it over but can't as it is irreversible or has nothing on the other side. I believe this is part of the problem.
So much for new methods of manufacturing!
My parents always had a Beauty Rest mattress and swore by it. Sorry to say that we cannot feel the same way.