Complaint / review text:
The majic jack sytem I am using really sucks. I have gone through many hours of help and live chat. The service is awful you stay on line chating hoping to have your problem resolve. I was told that I would have received a new majicjack at no expense to me. I waited and eventually brought a new one as I had already my 786-468-8244#. I have waited for an hour for a site operator to assist me. ID LTK55408358982X from Geraldine to Elle with no results. Surely there should be some satisfaction after chatign and I am still on hold 1:30 am. I need help and I need to have my contacts and communication restore. I am sorry very angry and frustrated. They can never get me recommend them to other persons. I just renewed my contract for another five years and no service. Someone should step in and help.