Complaint / review / scam report
Comcast
I just had Comcast installed due to AT&T not able to tr...

Complaint / review text:
I just had Comcast installed due to AT&T not able to transfer my u-verse to the place I was moving for 3 weeks. What a nightmare! I did not get the channels I asked for. The internet I thought was wireless is a cable hooked to the modem that is maybe a foot long so have to stay plastered to the modem. Was told the technician and installation was free but got charged on my bill for it and then told I shouldn't have been told that as that was always a charge. Seconds after technician finished installation we found we couldn't get any channels. Tech said we had to call customer service. Customer service said tech had to call them. Then was told it would take 45 minutes to download. After an hour, called back and this cs said that cs told me wrong and it would be up to 72 hours. Does anyone know what they are talking about there? Believe me AT&T is worth the wait.

Contact information:
Author: Contact with Author

Offender: Comcast

Country: USA

Category: Miscellaneous

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