Complaint / review text:
Short sale letter from my realtor to WF - I explained that my customers have submitted paperwork TWICE already since September. Also, I was informed that the only way Wells Fargo would look at the contract is if the prospective purchasers order an appraisal on the property showing that the listing price of $215,000 is fair and that the contract to buy the property is a fair offer. Your records show that Wells Fargo advised me to lower the price to $215,000 in one of my many phone calls. The appraised value as of October 1,2011 was $208,000, the offer was $206,000. It is safe to say in my professional opinion it is a fair offer, however, your bank keeps stating the appraised value is $329,000-the appraisal from almost 2 years ago!!! Every time I call its a different story and I literally can call within 5 minutes and the story changes.