Complaint / review text:
Called Sports Illustrated Kids customer service after being scammed through a Finish Line trial subscription of Sports Illustrated. Without warning of any kind, my subscription had been renewed and I was billed for it as well as a subscription to SI for Kids for a total of 75 dollars. I talked to Vivian who was extremely friendly and polite, and who canceled both subscriptions and voided my bills with absolutely no hassle. Time Warner and SI have sneaky, underhanded ways, but their customer service in dealing with these tricks was fantastic. * for Sports Illustrated, for their customer service.