Complaint / review text:
There is no Chase bank in Honolulu, yet you are charged by Chase a fee for using another bank's ATM. I understand having to pay the "other" bank a service fee, but not Chase! When I discussed this with telephone bankers twice today, they were not knowledgable (one didn't know where Honolulu is and asked for the zip code).
All I wanted was a waiver of fee's from Chase. Over the past 2 years, I have pissed away quite a bit of money. Been with Chase 12-14 years.