Complaint / review text:
Your help center is not helping me at all. My daughter cannot get into her Facebook account - Facebook says they need a phone number and they will text confirmation number to that number. We gave them our land line and cell number and they say they have send confirmation numbers by text but we have not received any. When we say that we haven't received them we keep getting the message that we are being sent too many confirmation numbers in too short of a time period. AND WE HAVEN'T GOTTEN ANY!!! I would like to talk to a person about this but this seems to be an impossibility. WHAT KIND OF COMPANY WON'T TALK TO THEIR CUSTOMERS?!!! Something very wrong with this picture. I wonder if the people who advertise on Facebook know about all the problems that Facebook account holders have that they can't get help with?!!!