Complaint / review text:
I went to the store in Larchmont New York in order to purchase a lateral file cabinet that I had seen in another Staples store where only the banged up floor model was available. I went to the cashiers to get someone to help me in the furniture department. The inconvenienced floor manager paged "Chris" who took 5 minutes to come to the department. No "sorry for you wait... How can I help?" I asked if the cabinet were available in this store and was told "only on line not in the store, " with Chris turning away as he said the sentence. At a time when most stores try very hard to get customers to buy, the lack of customer service at this Staples store is amazing. The customer really gets the feeling of being a nuissance to the staff.