Complaint / review / scam report
Other Company
Accent chair, ill fitting seat cushion.

Complaint / review text:
I ordered an accent chair which came in and when I checked it out at the store, the cushion did not fit properly. The manager of the store (Nick) told me they would order a new chair for me.

I took the first one home. The re-ordered chair came in and there was a tear in the cushion. I informed the store that the entire chair was not the size listed on their website and mine was too small. They ordered me a new cushion but never addressed the idea of the wrong size chair... I ordered the "Anna" chair that is supposed to be 39 x 36 x 39.5 (price $651.41 w / tax) and the chair I have is 35 high x 39 wide x 34 long. This is not the size of the chair listed on the website... When I sit in the chair I feel like I'm sliding off the cushion.

I cannot get them to address the fact that the chair is too small. I feel the chair, as is, is not worth the price...

Contact information:
Author: Contact with Author

Offender: Other Company

   State: New York   City: Buffalo

Category: Miscellaneous


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