Complaint / review text:
After 6 months of backups I had a computer failure. The back up from Carbonite worked like magic. Then I had another failure about 3 months later. When I went to restore there was nothing. 2 years of valuable business data vaporized. It turns out that the system was not backing up anything more than some empty files that Carbonite could not explain. For three months the system was backing up nothing and I got no warning. None. If you use the system you better double check what is being backed up.