Complaint / review text:
We purchased Leather Sofa, Kitchen furniture, Bedroom furniture from room place in April, 2009. Now the leather is wearing out, and we called room place to get some repair done on our leather sofa, now roomplace says that the warranty that used to provide this service is bankrupt.
So they cannot do anything now, they offered to send a check for the remainder of the warranty term. We paid a huge amount for this furniture and now all we get is small check for the remainder of the insurance. They also mentioned that all the furniture that we bought is not covered anymore. They took the money upfront for the warranty and in small print they put the name of the company that covers warranty.
I am really really pissed off with Roomplace, They sold the warranty at their store while selling and now they are not honoring it.
I will never buy any other furniture from Roomplace.
Dont buy any furniture from roomplace!!!
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