Complaint / review text:
I too have found that the Simmons Beautyrest is the WORST mattress I have ever purchased! Within days of it's delivery, I too found impressions in the mattress.
I called the store (City Mattress in Rochester, NY) and they said that it would take a few weeks to "break in" the mattress. It's now been a year, and I called the warrentee officer. He too stated that impressions of 1.5 inches was not a defect and could not be replaced by warrentee. I also paid over $1500.00 for this privalegde!
I am only 145 pounds and sleep alone. Tell me, how is it possible that I could cause such a major defect? I am considering a sleep number bed.
I will NEVER buy Simmons again.