Complaint / review text:
Bought the King Street bedroom suite from the Thomasville store in Kennesaw Georgia. Got the floor model bed to keep from having to wait two months for a new bed. It was the same color as all the other furniture in the display. On delivery, the new furniture (dresser, chest of drawers, night stands) was a different color. The store offered to fix the issue with a new bed, but after 6 months the bed they brought was the exact same color as the existing bed. No joy. They blamed the problem on the floor model bed. Then I have to wonder how the new bed could be the wrong color too? I can't be the only one with this problem.
Why have a brick and mortor store when there is no relationship between what you see and what you get? Then the store manager decided to send a rejection to any further help on this to my wife late on Valentines day. Absolutely unbelievable!
Never buy new furniture. You can find very high quality, American made furniture at estate sales and have it refinished anyway you want (by American craftsman) at a much better value.