Complaint / review text:
We bought living room/dining room set and bought warranty. The couch cord has broke twice now and to have them come out to replace it is impossible.
Their customer service has been the worst I have ever worked with. The first time it took them 4 months to come out to fix it. Now the second time its taken them 6 months now. We called again and now they can't find our information.
Horrible place to do business and the quality isn't the greatest. Also the motor went out on the recliner that we barely use.
It looks nice but its not once you get it home and start using it. Don't buy from the Room Place you will probably regret it.