Complaint / review / scam report
Kingsdown Mattress
Mattress Dissatisfaction

Complaint / review text:
On Feb. 29,2012, I purchased a Kingsdown Sleeping Beauty Mattress set from Better Bedding with delivery Saturday, March 3,2012. By Tuesday night, March 6,2012, I had trouble sleeping on the mattress because of back pain. This was the 4th night of sleeping on this set. I also noticed that, upon sitting on the side of the mattress, I sunk way down. I took out a yard stick and measured the drop and discovered a 5" difference between the height of the mattress from the floor and the height from the floor when I sat on the side. I tried sitting on the mattress on the bottom and other side of the mattress and the difference was 4". It seemed like there was no support on the sides.

I returned to the Better Bedding and sat on the display model on the floor. This mattress was firm on the sides and I did not sink way down. I don't know if I received a used or second mattress but what I received is unacceptable and does not compare with what was in the store showroom.

I have purchased another brand mattress which will cost me more what with return fees, etc. And I wanted to let you know of my dissatisfaction with the product I originally purchased.

Contact information:
Author: Contact with Author

Offender: Kingsdown Mattress

   State: District Of Columbia   City: Washington
Address: ATTN: Support Services
Phone: 18003545464, 19195633531

Category: Miscellaneous

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