Complaint / review text:
Blizzard/World of Warcraft support is quite simply a bunch of professional thieves.
I bought gold from a decent web seller, there are dozens of game currency sites on the web so I imagine this to be a pretty big business, and as anyone that has ever played wow knows sellers of wow currency are constantly spamming the trade channels with offers like 10k gold for Ђ 9.99.
I wanted to buy an absurdly expensive mount and the only way I could manage to get 500k gold in one lifetime was to buy the gold, so I did and paid Ђ 350 for it!
I received the gold in the game and waited for the mount seller to log, the guy didn't that afternoon and I logged out.
Next day I try to log and found that my account was Banned! No explanations.
I logged an "appeal" and they answered that my account was "found" to be used for Hacking activities and that I need to prove that I'm myself (my account uses an authenticator, lol), so they asked me to send them the scanning of my National ID Card over a today's newspaper showing the date!!!
I did send the scanning and after hours they unlocked the account.
I logged and SURPRISE they took the 500k gold out of my character pocket claiming that it was gold obtained from hacked accounts!
This is absurd, abusive, and plain thievery that virtual currency cost me Ђ 350 euros!
Well I canceled several accounts and as I've time and money I'll probably sue Blizzard. Someone must take a stand and teach those kids a lesson!
In the end the main point is don't play WoW, Diablo, Starcraft or anything they sell; you will be badly treated and probably robbed: (