Complaint / review text:
I have to agree with some of these comments. Oh my god! Who the heck do they hire? I know its outsourced to India and they have no clue whats going on. Why would a company not have a live phone number to get someone that knows something? Or at the very least an email. Beware too, they are quick to ask for a survey before you try their information given to you. I was dealing with a lady who kept repeating the same thing over and over and it was the wrong information! You tell them that and they insist on repeating. All I wanted to do was reset my voicemail to the prerecorded message. After the constant loop of repeats, she determinds that my ring adjustments need to go from 4 to 3 to fix. She didn't know what she was doing. Horrible!