Complaint / review text:
We purchased a king size bed in Dec. 2010, it came with a 10 year warranty.
The mattress sags where my wife and I lay each night. It started sagging about 6 months ago, when the bed was less than 2 years old!!! On both sides of the mattress where we lay are indentations! Because we removed the tags, they say the warranty is void!!!
We have our reciepts from the store we made the purchase, but that isn't good enough for Simmons!!! This product is a piece of junk, and I will never purchase another Simmons product again!!!