Complaint / review text:
Chase Bank in Centennial, Colorado and the Chase in North Richland Hills, Texas have been the best banking experience I have had, and I have worked with KeyBank, Vectra Bank and Bank of America - all with very negative results. I am a very fair person and always acknowledge when there is an error on my part. I have overdrafted before and it is not the bank's responsibility to help me out. But I have to say that Chase has always gone out of it's way to keep me notified on what is happening in my account, including when they are adding fees. While I may not always approve, I appreciate being informed, and when I compare Chase's fees with other banks they are not out of line. I have recommended Chase to several people and they have all had the same service, even at different branches.