Complaint / review text:
TWC is the absolute WORST is customer service and service in general. I have had nothing but problems for years. Cable failing, phone losing signal, and especially internet issues. I work from home nad my VPN drops and average of 15 times a DAY.in 2 years they have not been able to resolve. Yet they monopolize the area and the only other coice is AT&T which I can't get because we arent close enough to a tower. Plus you cant get anyone to escalate, and no one will give out a corporate contact number. Time Warner is THE PITS!