Complaint / review / scam report
Didn't even get a chance to use product. Try to order o...

Complaint / review text:
Didn't even get a chance to use product. Try to order online and their ordering system was not working correctly. I only could pay through paypal. I called the number and was tranferred to customer service who told me that they couldnt help me unless I had a credit card to pay for the item. All I wanted was to find help with the online system. They did not give me a chance to explain what was going on. I finally waited a bit and tried again and the order went through, I was relived. I paid for next day shipment. I received NO email regarding the order and had to call them when I did not receive it. They said it was on backorder. I was so frusterated by this time I was cancelled the complete order. They tried to accommadate by offering to order by piece and they would pay for the shipment, but after all my trouble with it, it wasn't good enough. I will not even try to order with them and will just go with my dermatologist.

Contact information:
Author: Contact with Author

Offender: Proactive

Country: USA
Phone: 8008769717

Category: Miscellaneous


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