Complaint / review text:
I tried to order a few items from Petco.com and pay for them through the Amazon payment option. Amazon kept trying to bill me $8.99 for postage even though my order was over $49 and was supposed to ship for free. Finally, by much backpaging I thought I was able to place my order, however, it never went through and I ended up having to call to see what happened. Got someone in India (who actually was very nice) who placed the entire order for me.
The Petco website said that shipping to Hawaii would go by US Postal Service Priority mail, however I have since found that my package has been sent by something called FedEx Smartpost. My order was shipped on June 8th, and it is now June 20th, with no package?! I now believe it was sent the cheapest way possible, by ship, and is now somewhere in the middle of the Pacific ocean.
Hope to get my package soon. Don't think I'll be placing any more orders through Petco website.