Complaint / review text:
I had problems with my Norton 360 software over a week ago I had a technician online chat for over 3 hours, he could not find my security passwords so decided to take Norton off and restore it!
That is when the trouble started my internet went down and so did norton!
Took me until Monday and numerous phone calls to get my computer reset and my internet working again. I still do not have any security and trying to get a refund out of Norton! All I get is overseas advisers saying I will get you a call back nothing, I actually got an email from one manager who is now ignoring me. I tried calling Symtec and they just put you straight back on to Norton! My advice stay clear of Norton their customer services and technical help is zero