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Complaint / review / scam report
Simmons Bedding Company
Simmons Beautyrest would not honor warranty on mattress

Complaint / review text:
Mattress was purchased in October 2011. The mattress is all sunken in about about 2" or more.

Simmons said there was nothing they could do and I was told to contact the retailer were I purchased the mattress. The retailer would not honor the warranty either. The mattress looks like it is ten years old. I thought I was purchasing a good product.

I would say Simmons is not customer friendly company since they do not stand behind their product after it is purchased. I would think they would be happy with customer feedback and try to improve the product.

Contact information:
Author: Contact with Author

Offender: Simmons Bedding Company

   State: Pennsylvania   City: Greensburg
Address: 1 Concourse Pkwy. , Ste. 800
Phone: 18773999397
Site: www.simmons.com

Category: Miscellaneous

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