Complaint / review text:
It would be REAL NICE to put some Americans to work who understand English. This is the poorest Customer Service I ever encountered with a cell phone company. The CSR cannot tell a person how to access the Blocked Call list on their phone. When I receive vulgar and/or other sexually explicit calls, I simply click on the option "Add To Blocked List". Now, all I want to be able to do is ACCESS the blocked call list on my phone and I can't find it. I've read through the owner's manual, scoured through the phone settings, and tool options. I can't find a Blocked Call list. If anyone out there with a straight talk phone knows how to access the blocked call list, please email me.in the mean time, the customer service reps at Straightalk.com have a real cozy job... Not doing a damn thing and getting paid for it!