Complaint / review text:
I bought the Magellan Roadmate 3120 approx three months ago. I paid $80 for a map upgrade last week, which is what I paid for the unit. Every time I try to download the upgrade, it says my unit needs a software upgrade. When I connect the unit to my computer and check their content manager for updates, it does not show my unit needs a software update. I still have not been able to download the map upgrade and I am out the price of the unit plus the $80 I paid for the map upgrade. Their customer service is horrible.