Complaint / review / scam report
Zappos sent me the wrong item. I ordered men's jeans an...
Complaint / review text:
Zappos sent me the wrong item. I ordered men's jeans and somehow got a $60 women's knit hat. So, I called them. What fantastic and friendly customer service! They sent my jeans out immediately and told me to keep the hat for my troubles. So, I got my jeans and a sweet present for the wife for winter!
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