Complaint / review / scam report
StubHu
I ordered concert tickets from stubhub and then realize...

Complaint / review text:
I ordered concert tickets from stubhub and then realized that the tickets were available from the venue for 1/3 of the price! I tried emailing stubhub and got a message saying they were sorry but all they could do was let me relist the tickets. This seemed like a bit of a rip-off to me since they would be making commission twice off the same tickets. I then called customer service and spoke to an agent who waived the 15% commission fee and let me re-list for full value. This seemed very fair and I was happy with the resolution.

Contact information:
Author: Contact with Author

Offender: StubHu

Country: USA
Phone: 8667882482

Category: Miscellaneous

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