Complaint / review text:
Pottery Barn Kids has TERRIBLE delivery services. They don't notify you until the day of as to what your delivery window is. So you literally have to work from home the entire day waiting for a phone call. You can't even leave the house. Totally ridiculous that they can't give you a larger window of time in which they will deliver so you can plan your day. Beware because if you have kids to take places and things to do outside the apt, you may very well end up missing your delivery.