Complaint / review text:
Our new california king mattress was a special order. We were assured the sagging in our old mattress was from years of use.
Our new mattress was going to eliminate that sag due to a much improved design and much better materials. 2 months after receiving our mattress, we now have the same old sagging areas which are about 2 inches deep. This is even after rotating the mattress according to the "breaking in of your new mattress" instructions. We are both senior citizens and wrestling a big mattress around is not easy.
My wife weighs 135 lbs and I am just over 200 lbs.
Her side sags as much as mine does. We have obviously wasted our money!