Complaint / review text:
I have been with boost mobile for 2 1/2 years now and never had a problem with their service. Sure there was some dropped calls... You get what you pay for but I barely had dropped calls and i got unlimited talk, text and web for $40 a month with my 3G android phone. Problem I am having now is I can not get a call, make a call, get a text or send a text at my home in the past 72 hours because, I'm assuming, they have decommisioned a tower in my area. Unfortunately I will have to get a different carrier now because this is unacceptable especially when they gave no notice to me and won't refund my money. There customer service is poor as well, I can barely understand them either and for obvious reason their customer service is poor because of no notification to customers of decommissioned towers in ones area.