Complaint / review / scam report
My experience with NET10 customer service was the worse...

Complaint / review text:
My experience with NET10 customer service was the worse. Calls take a minumum of an hour. I had to wait on hold while, seemingly, the rep would be taking notes and doing things that could have been done after my issue was resolved. I was told I had the wrong airtime card and I didnt. After that, I was treated like I was the problem and not the customer. I was sent a SIM card that didnt work, then another that eventuall did. Then I was told that my airtime card I purchased was not valid. When in all actuality, the rep somehow deactivated the pin. At the end of this horrific experience, I was given a " ONE TIME COURTESY" of the minutes that I had purchased, to be put on my phone. As if I did something wrong... THE WORSE customer service I have experienced...

Contact information:
Author: Contact with Author

Offender: Net10

Country: USA
Phone: 8778362368

Category: Miscellaneous


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.