Complaint / review text:
They promote "buying and printing postage online in minutes" but that's not exactly true. You have to SIGN UP. Then they send you a "kit" in the mail. After that, your credit card starts showing deductions for their service at the rate of $15.99 a month, regardless of whether you use postage or not. Nothing on their website tells you about this monthly charge; it just shows up on your credit card.
I contacted them immediately to cancel my account and refund the $15.99 to my AMX card. Well, they cancelled the account but I didn't get a refund. I've sent them another email telling them to issue me the refund or I'm going to initiate a charge-back through American Express.