Complaint / review / scam report
Barnes and Noble
Place an order for two text books. I was told the books...

Complaint / review text:
Place an order for two text books. I was told the books were in stock when I placed the order. I received a confirmation email saying both books would be shipped on a specific date. I have a membership so I get free express shipping. One of the text books finally got here 10 days after I placed the order. The other has still not arrived and after 12 days. I called customer service. They explained that the books were not in stock when the order was placed. I was clearly misled by Barnes and Noble. I would not advise buying text books from this company. You won't have them when you need them.

Contact information:
Author: Contact with Author

Offender: Barnes and Noble

Country: USA
Phone: 8008432665

Category: Miscellaneous


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