Complaint / review text:
Place an order for two text books. I was told the books were in stock when I placed the order. I received a confirmation email saying both books would be shipped on a specific date. I have a membership so I get free express shipping. One of the text books finally got here 10 days after I placed the order. The other has still not arrived and after 12 days. I called customer service. They explained that the books were not in stock when the order was placed. I was clearly misled by Barnes and Noble. I would not advise buying text books from this company. You won't have them when you need them.