Complaint / review text:
Same story as everyone else - the legendary Beautyrest mattress bought in Sept 2010 started to sag - physiotherapist suspects the mattress since our backs are sore when we wake up. Retailer referred it to Simmons, who is useless and won't do anything.
What may be little known is that Simmons filed for bankruptcy in late 2010, so obviously they were producing junk to stay alive. Now that poor quality is going to come back and them.
Move on, everybody, the Beautyrest is gone for good! Ihear the Shifman mattress produced in New Jersey is of high quality, so I'm going to check that out - still hate to spend another $1000!