Complaint / review text:
JP Morgan chase held $67,537.32 my money for an one week and a day. This was a rollover of my 401K from JHancock to Fidelity Investments. I call Fidelity over 12 times and JPM Chase was not able to even trace the funds even with the wire ref#, The money was in lala land, although I am sure they had it invested. I call the JP Morgan Chase myself and customer service could not help me because I was not the customer (on that word my family will take their money out of chase not much but about $7M here and there can add up and my campaign will not stop), truly I am and very upset. I call FINRA and the SEC and was instructed to file complain.