Complaint / review text:
Instant Checkmate does not have access to your records. I ordered my report and there was no public record of anything at all. I called and complained. The guy there admitted that they cannot do background checks using social security numbers and only first and last names. He said therefore most of the time your information get's mixed up with someone else who has the same name. If there is a conflict, they print nothing. So, anyone with a common name can never get their public records using them. Also, the guy said they are only 3 years old and don't have access to the majority of public records out there.
However, when I complained, they refunded all my money. So, all be it I didn't get ripped off, a lot of people probably have and you should ask for your money back if this happens to you.
Their service is virtually WORTHLESS and I can't believe that the FTC has not gone after them. The only place you can get your records is by doing a LIVE SCAN fingerprint offered by the department of justice in your state. It takes about 1 week to get your records and they are 100% accurate every time.