Complaint / review text:
I received many offers through the mail from PCH. I have purchased strawberry plant in the past that were not as advertised. Around the 3 of March, I received the offers and my discount awarded was 60% off. I do not normally order anything but they had a picture of the pocket hose 25 ft. For $15.96 and a 50 ft. For $19.96. I have been looking to buy this product from other sources but at 60% off my price would be $14.37, so I ordered. Today, I received my product, a 25-ft hose at $15.96. It was not a pocket hose and there was no discounted price.
I called to complain and talked to Agent #. I was told that my discount was pre-figured and she had a picture of the hose on order and according to her, I got what I ordered. The 50 ft. Hose was backordered so I cancelled it and told Agent that this would not be paid for the product sent to me, because it was not the product pictured on the product I ordered. I will try to return it, but I will not spend my money to do so. I will tape it back up and write on it "Return to sender, product was not ordered."