Complaint / review text:
Time Warner Cable, in Southern California, is billing me for "Turbo" internet speed that they boast on their commercials about having up to 50Mb/sec. However, MY connection (which, yes, IS through THEM) has a download speed of 5-10 Mb/sec and upload speed of 2 Mb/sec!!! When I contacted their tech support, they ask me to connect the PC directly to the Net-cable which kills my phone service and ends the call with them! So for those considering TWC for their "Turbo" internet speed ads, RECONSIDER! They lie!